At Spenix®, we want you to feel confident with your purchase. If you're not completely satisfied, we're here to help.
🔁 Returns
You can request a return within 30 days of receiving your order.
To be eligible, the item must be unused, in its original condition, and in the original packaging.
💰 Refunds
Once we receive and inspect your returned item, we will notify you.
If approved, your refund will be processed back to your original payment method within 5–7 business days.
📦 Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.
❗ Damaged or Incorrect Items
If you receive a damaged or wrong item, please contact us within 48 hours of delivery. We will resolve the issue as quickly as possible.
🚫 Non-Returnable Items
For hygiene and safety reasons, certain personal-use items may not be eligible for return once opened or used.
📩 Need Help?
If you have any questions about returns or refunds, contact us:
Email: spenix2000@gmail.com
Phone: +1 646-823-7206
We're committed to making your experience with Spenix® simple, fair, and worry-free.